Order Cancellation Policy
Please submit any cancellation via email to RMA@turnit2learnit.com or call on our business phone at 800-000-0000.
Email cancellations must contain the following: First name, last name, order number, and email address. This information must be identical to the information originally submitted on your order. Please provide contact information so that we may contact you if we have questions in regards to canceling your order.
Every effort will be made to accommodate the cancellation of your order, providing your order has not been charged and/or shipped out. In the event that a cancellation was submitted (via email or phone), and your order was shipped out after, we will gladly refund the complete balance charged including shipping. However, if the cancellation was documented as received after the order was shipped, we will refund the merchandise total less shipping.
Customer assumes all costs in shipping to us, and we assume the cost in shipping back to the customer. All replacement/repaired products are shipped UPS Ground unless a rush is requested. The cost of such a shipping upgrade is to be paid by the customer prior to shipment.
We suggest you contact our tech support team first by posting a question in our Help Desk to determine whether the item is indeed defective before shipping. Then make an online return merchandise authorization (RMA) request. See Return Policy for more details. No phone call or email is necessary!
The shipping information below applies to U. S. shipping only. For international shipping information please contact us directly.
Turn It 2 Learn It Ships through Fed Ex ground 5-7 day shipping.
In Stock Merchandise
Is usually processed and shipped (in other words, leaves our fulfillment center) within 2 business days. Turn it 2 Learn it will let you know at checkout or by a follow up message if the merchandise you have selected is currently not in stock or if we need to confirm availability. For that merchandise, we will give you an expected shipping time at checkout. Merchandise may also be shipped directly from the vendor in which case this will be indicated along with the processing time required. All orders are subject to credit approval.
If you would like to view the status of an existing order please contact us.
Shipping costs are determined by the merchandise total on your order. Certain items bear a shipping surcharge based on size/weight. These surcharges are clearly shown on applicable product pages.
An additional charge of $6.00 will be added for each additional shipping address in a single order.
Customer Service # (855) 887-6482 1 855 TURNIT2